Frequently Asked Questions

Find quick answers to common questions about GrandChase digital banking services.

Opening an account is simple — click Register on our homepage and complete the signup form. Once your email is verified, your account will be activated and ready to use.

Absolutely. We use enterprise-grade encryption and multi-layered security measures, including two-factor authentication, fraud monitoring, and real-time alerts to ensure your funds and data are secure.

Yes, GrandChase supports international wire transfers in multiple currencies (USD, EUR, GBP, NGN). Simply log into your dashboard, open the International Wire Transfer tab, and fill out the required recipient details.

Yes! Our mobile app for Android and iOS will be launching soon. It includes instant notifications, card management, and biometric login for extra security. Stay tuned for updates.

Withdrawals are processed within 24–48 business hours after approval. For large transactions or cross-border transfers, additional verification may be required for security purposes.

You can reach our 24/7 support team via the Contact Support page or email us directly at support@grandchase.space.